Now Hiring: Director of Emergency Restoration Services – Full-Time | Tampa, FL
About the Role
Paul Davis Restoration Tampa is seeking a Director of Emergency Restoration Services to lead our Mitigation and Contents departments. This senior leadership role is critical for overseeing emergency restoration operations, including water, fire, mold, storm, and specialty services- and ensuring our clients receive exceptional care during their most urgent moments.
Key Responsibilities
- Lead and manage Mitigation and Contents departments’ teams.
- Oversee emergency restoration operations from response to completion.
- Ensure rapid, professional emergency response, including after-hours and on-call coordination.
- Maintain compliance with IICRC standards, OSHA, and company safety policies.
- Drive consistency in documentation, quality control, and field execution.
- Collaborate with estimators, project managers, and senior leadership on departmental goals, budgets, KPIs, and large-loss responses.
- Serve as the escalation point for operational challenges and customer concerns.
Qualifications
- 5–7+ years in restoration/emergency services; 3+ years in leadership.
- Strong knowledge of IICRC standards and restoration best practices.
- Proven ability to lead large teams in fast-paced, emergency-driven environments.
- Excellent leadership, communication, and problem-solving skills.
- Required IICRC certifications: WRT, ASD, FSRT, AMRT.
Core Skills
Leadership | Emergency Response | Operations Management | Safety & Compliance | Team Development
Compensation & Benefits
Financial & Incentives:
- $125,000 – $140,000/year
- Performance-based bonus or commission potential
- Company vehicle
Health & Wellness:
- Comprehensive health, dental, and vision insurance
- Life insurance
- Retirement plan (IRA after one year with the company)
- Paid time off and holidays
Professional Growth:
- Leadership development and career advancement opportunities
- Certification support and professional development assistance
- Supportive, team-focused work environment
Work Environment
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In-Person: Tampa, FL (Required)
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Travel: Up to 50% as needed for emergency response
Why Join Paul Davis Restoration Tampa?
At Paul Davis, you’ll lead critical emergency restoration services in a respected organization known for excellence. This is your opportunity to grow professionally, make a real impact on the community, and guide a team committed to restoring peace of mind for our clients when they need it most.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results